return policy
Imagine Canvas aims to make your online shopping experience easy and enjoyable.
We take great pride in delivering you a product that not only meets, but exceeds your expectations.
However, if you are not completely satisfied with your purchase, Imagine Canvas stands behind it's
Money Back Guarantee and will gladly provide you with a replacement or refund.
Return shipping costs are the responsibility of the purchaser. Items must be returned in good condition
and preferably in the original packaging. Please contact Imagine Canvas to make arrangements prior to returning an item.
No refund or exchanges will be accepted 10 days after you receive your shipment.
SHIPMENT DAMAGE:
While our items are carefully packaged for safe delivery, any item that arrives damaged during shipment will be replaced at no additional charge. IMPORTANT: Contact Imagine Canvas immediately and keep the damaged item and damaged packaging.
We will provide you with instructions for carrier pickup.
terms & conditions
Attention valued customer: Please read the following before placing an order with Imagine Canvas.
Use of this website (www.imaginecanvas.com) accompanied with you order placement
will serve as your acknowledgement and unconditional acceptance of the following
terms and conditions set forth below. Imagine Canvas retains the right to make periodic
changes to any portion of these terms and conditions as Imagine Canvas deems necessary.
All continued use or order placements will be subject to such amendments
as they may appear at that time.
All content, quality of the media, (digital files, physical prints, graphics or artwork)
submitted to Imagine Canvas is the responsibility of the customer and Imagine Canvas
will not be held liable.
It is assumed by Imagine Canvas that all third party rights to include:
written permission of owner's copyright, logos, trademarks, private materials, patents
or intellectual property has been obtained by the customer and will not be verified by
Imagine Canvas or officers, subcontractors or agents of Imagine Canvas.
Imagine Canvas reserves the right to decline images submitted for reproduction which
are deemed illegal in content, pornographic, commits libel or slander, contains
discriminatory content or violates civil rights of any kind.
Users of the Imagine Canvas website agree not to submit any file that contains
computer worms, viruses, spy ware or anything that will disrupt Imagine Canvas
software, hardware, or servers.
Imagine Canvas assumes no responsibility for orders placed with incorrect instructions
or files. If an error is the result of actions taken by Imagine Canvas, the order will be
re-done or all money will be refunded.
Please note: While every effort will be made to ensure that your product is accurate,
please be advised that slight color variances may occur. Imagine Canvas uses
state-of-the-art color matching technology, however, standard computer monitors vary
in there settings and ability to display the true color of a digital photograph. The Printed
product, in most cases, will exceed expectations in color and detail, albeit not a perfect
color match as shown on a personal computer screen in a common environment.
privacy policy
Your photograph(s) will be handled only by the artists at our studio and will not be
shared or viewed with anyone else. All prints will be returned with your order.
Imagine Canvas will not be held liable for photographs lost or damaged in the mail.
If you do not feel comfortable sending a photograph, we recommend having it scanned
and e-mailing it to us. Please contact us for further advice about scanning photographs.
If you have any other questions or concerns about your privacy please contact us.
Imagine Canvas is strongly committed to our customer's privacy. However, to fulfill your
order we will need to collect certain private information(e.g. Credit card information,
e-mail address & mailing address). This information is used solely for the fulfillment of
your order and will not be shared with any third- parties. Any information transmitted
through this website is processed safely on a secure server.
Third-Party Web Beacons: Imagine Canvas uses third-party web beacons from Yahoo! to help analyze where
visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits
to this and other websites in order to improve its products and services and provide advertisements about
goods and services of interest to you. If you would like more information about this practice and to know your
choices about not having this information used by Yahoo!, click here.